WHAT IS LIFEGATE ELECTRONICS?
Lifegate Electronics is an ecommerce store that specializes in selling a variety of high-quality electronic products. We offer professional-grade lighting solutions and immersive gaming experiences to enhance your photography and gaming needs.
WHAT PRODUCTS DOES LIFEGATE ELECTRONICS SELL?
At Lifegate Electronics, we offer a wide range of electronic products, including the "13" LED RGB Selfie Ring Light" and the "KOORUI 32" Curved Gaming Monitor." Our products are designed to provide top-of-the-line quality and performance.
WHAT IS YOUR RETURN POLICY?
We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please ensure that the item is in the same condition as when you received it, with tags and in its original packaging. To initiate a return, please contact us at lifegatehomeneeds@yahoo.com.
HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
We aim to process orders within 24-72 hours to ensure a speedy delivery experience. Depending on your location, your package will be shipped and arrive at your doorstep within 6-15 days.
WHAT SHOULD I DO IF I RECEIVE A DEFECTIVE OR DAMAGED ITEM?
If you receive a defective, damaged, or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right. Your satisfaction is our priority.
CAN I RETURN PERSONALIZED OR CUSTOM-MADE ITEMS?
Unfortunately, we do not accept returns for personalized or custom-made items. These items are specially made for you and cannot be resold. If you have any concerns about your specific item, please get in touch with us.
HOW DO I GET A REFUND?
Once we receive and inspect your return, we will notify you about the approval of your refund. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
CAN I EXCHANGE AN ITEM?
If you wish to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item. This ensures that you get what you want without any delays.
DO YOU OFFER RETURNS ON SALE ITEMS OR GIFT CARDS?
Unfortunately, we cannot accept returns on sale items or gift cards. All sales of discounted items and gift cards are final.
WHAT IF I AM LOCATED IN THE EUROPEAN UNION?
If you are located in the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. The item must be in the same condition as when you received it, with tags and in its original packaging. Please provide the receipt or proof of purchase when initiating the return.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at lifegatehomeneeds@yahoo.com